Problem: You are part of the senior management team of your own company. You have been named to lead a cross-functional team that will introduce and implement a major change in your central operating system. Your team anticipates significant resistance to this initiative since the company has been using the old system for over 10 years.
From a leadership perspective, describe the most important factor to the successful implementation of the new system. Describe how you would communicate this change to the workforce. Explain the importance of this communication. Support your response.
Give at least one academic source in MLA format.