Part 2: "Every time I think I've captured user information requirements, they've already changed". It's like trying to hit a moving target. Half the time, I don't think they even know what they want themselves," exclaims Flo Chart, a systems analyst for 2 Good 2 Be True, a company that surveys product use for the marketing divisions of several manufacturing companies.
1. In a paragraph, explain to Flo Chart how prototyping can help her to better define users' information requirements.
2. In a paragraph, comment on Flo's observations: "Half the time, I don't think they even know what they want themselves." Be sure to explain how prototyping can actually help users better understand and articulate their own information requirements.