Assignment:
You have recently been hired to improve the quality of services at a healthcare organization. Your supervisor would like to hear about your plans for improvement. In particular she wants you to send her an email answering the following question:
What are the advantages and disadvantages of "process" and "outcome" measures of quality? Please cite all references
Class Text book "The Well Managed Healthcare Organization" By John R. Griffith & Kenneth R. White 2002.
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.