Cigarettes are especially dangerous product and their


Cigarettes are an especially dangerous product, and their manufacture, marketing, advertising, and sale raise a number of acute questions relevant to the consumer issues discussed in this chapter. For instance, what are the responsibilities to consumers of companies that sell potentially or (in the case of cigarettes) inherently harmful products? To what extent do manufacturers abuse advertising? When is advertising deceptive? Can advertisers create or at least stimulate desires for products that consumers would not otherwise want or would not otherwise want as much? How, if at all, should advertising be restricted?

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Operation Management: Cigarettes are especially dangerous product and their
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