1. Choose one chapter of the textbook that interest you. (indicate the chapter and topic)
2. Choose one article form a newspaper, journal, or other periodical that represents the concepts of that chapter (or portion of the chapter).
3. Choose three Web sites (give the urls) that provide useful information about the concepts of that chapter.
4. Write three to five paragraphs that describe why you chose that chapter and the article and the Web sites that represent the chapter.
5. Write one question that came to your mind regarding the topic you selected as you were completing this assignment.
6. The written material must meet the criteria for grammar, spelling and formatting. Failure to cite your sources will result in at least a zero for the assignment and possible failure of the course. Your presentation should be no more than 3 pages, however it should be complete enough to address the following:
Overview of the topic
Why you find it important
What you learned from your research that added to your knowledge of the subject.
Examples from your experience in business or as a customer. (Cover page and reference page are not included in the total.)
Need help it for the RMT 366, customer relationship management class