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Choose a real-life service organisation that you are

Reflective Essay

Choose a real-life service organisation that you are familiar with.

Prepare a flowchart of the back-stage as well as the front-stage operations of this business.

Using this flowchart, explain the significance of the service encounter, and its managerial implications. The written component of the essay should not exceed 1200 words

1. Flowchart

Backstage
Front stage

2. Explanation of significance of the service encounter

3. Analysis of managerial implications

4. Essay format & presentation

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Solution Preview :

Prepared by a verified Expert

Marketing Management: Choose a real-life service organisation that you are

Reference No:- TGS0593496

Have a Question? (oR Write a Review)

Recent Questions Asked Marketing Management

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