Problem: An ongoing challenge in the delivery of services to customers that we experience in my department is the coordination of services that patients need in order to be discharged in a safe and appropriate way. And we got 2 percent nurses, 7,654 doctors, and a whole slew of LPNs and folks from a variety of educational and experiential backgrounds. Complications to communication abound which causes delays in service delivery and when people can take time off from work. What are the possible problems and solutions when you meet this kind of things?