1. In organization structure ..
a. the choice of structure depends upon on environmental factors and the stage of organizational evolution (size, etc.)
b. departmentalization should always be chosen to support mass production
c. divisional structures are only useful with unit production systems
d. an organization's differentiation requires a method of integration
e. organizations must tolerate ambiguity
2. In a learning organization, the organization's structure must permit __________________
a. information sharing and collaboration
b. excess departmentalization
c. tasks that are overly broad in scope
d. departmental organization based on product instead of function
e. conflicts between geographic and product departmentalization
3. Formalization may negatively affect organizational performance through ________________________
a. less innovation and initiative
b. excess departmentalization
c. tasks that are overly broad in scope
d. departmental organization based on product instead of function
e. conflicts between geographic and product departmentalization
4. Chain of command refers to interdependent relationships across departments
a. True
b. False
5. Among the drivers of organizational change are
a. imitating other organizations' structures
b. technology and globalization
c. the shift toward service organizations
d. overachieving performance targets
6. Mechanistic structures are more appropriate when
a. the organization's environment and technology are stable
b. the organization's environment and technology are fluid
c. the organization's environment and technology are unpredictable
d. the organization's chain of command is arranged in a hierarchy
e. flexible decision making is required within the organization
7. Departmentalization's primary benefit is _________
a. coordination
b. effectiveness
c. specialization
d. hierarchy
e. line authority
8. An organic structure is always superior to a mechanistic structure
a. True
b. False
9. Matrix (or project) structures _________________
a. require individuals to report to both functional and product chains of command
b. integrate departmentalization and specialization
c. require the consumption of workers' energy output to maintain the organizational system
d. require that similar or related occupational specialities be grouped together
e. require a parallel divisional structure