Certo and certo 2014 argued that one of the most powerful


Certo and Certo (2014) argued that one of the most powerful ways to learn how to manage is to see how practicing managers apply their skill when faced with various organizational challenges.

From a current news reported (within a week in newspapers, magazines, etc.), identify an organization/individual in the news and report on her/his/its usage of one of the skills discussed in this chapter. Was it effective/ineffective and include the basis for this evaluation?

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Operation Management: Certo and certo 2014 argued that one of the most powerful
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