Centralized or decentralized decision-making


Problem:

AT&T has been chosen as one of the great public Fortune 500 companies nowadays. Outlining the 4 key organizational components

1) Departmentalization:

Does the organization make much use of the network structure?
Answer yes or no! Expand on the answer; what is your rationale?
If so, what aspects of the organization's activities are contracted out?
In addition to the obvious answer; give your perspective on whether or not the activities should be contracted out! Why? Why not?

2) Span of Control:

How many hierarchical levels does it seem to have?

Provide the answer! Is this just right, too few or too many? Why? Use secondary research here, look for a comparison?

3) Centralization:

A. In general, does this organization have centralized or decentralized decision-making?

Explain your answer? Why have they used one or the other? Do you agree/disagree? Why? What are pros and cons of each?

To what extent do nonmanagement employees participate in organizational decisions?

Provide your answer! If yes; how does this benefit or impact decisions? If no, what is the impact on morale? What would you recommend to the company going forward? Cite a competitor and how that company views employee participation

4) Formalization:

Do nonmanagement employees have much discretion over their work or do they act mainly on programmed decisions?

Provide your response! Do you agree with the company's position? Why? Why not? What would you recommend? Why?

Please cite your resource material.

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Other Management: Centralized or decentralized decision-making
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