Assignment: Strategy and HR Planning
1. Case Study: Merck: A Healthy Approach to Engagement
Read the case and answer the following questions:
What three areas did Merck focus on that would address the employee experience aspects of customer service?
Why is Merck trying to link employee feedback to customer feedback?
Which of the three key ways Merck engages its people to deliver for customers would be the most important to you as an employee of Merck.
2. Case Study: Yahoo Cuts the Cord on Telecommuting
Read the case and answer the following questions:
1. How can a firm know when it's a good idea to implement telecommuting or not?
2. Can you think of any other pros and cons related to telecommuting that aren't mentioned in this case?
3. Case Study : Equal Employment Opportunity ( Misplaced affections: Discharge for sexual harassment)
Read the case and answer the following questions:
1. Evaluate the conduct of Peter Lewiston against the EEOC's definition of sexual harassment.
2. Should the intent or motive behind Lewiston's conduct be considered when decid¬ing sexual harassment activities? Explain.
3. If you were the district's EEOC officer, what would you condude? What disciplin¬ary action, if any, would you take?
Response should be minimum 3 pages.