Problem:
Analyze a company, its business position, and the attainment of a competitive advantage through the understanding and application of information systems and technologies. Discuss the management of the process by which policies and strategies relating to technology are formed. Measuring the results of an implemented IT strategy is essential when determining the extent to which any changes in strategy need to be made. By comparing the actual business results to the targeted business results (performance), you can see whether the IT strategy accomplished the goal of supporting business goals and objectives.
Write an IT strategy assessment of 4-5 pages for the case study organization of Armstrong World Industries that includes the following:
Develop a quantitative method for assessing business results under the information strategy in the following performance areas:
- Efficiency
- Effectiveness
- Competitiveness
- Profitability
Verify that each performance area lists variables that are clearly defined and measurable.