Discusison:
Review a Case Study: Kenworth Motors and discuss:
Introduction
This case is a narrative recount of an organizational development (OD) consultant on his business trip to Kenworth Motors' Seattle truck manufacturing plant.
Question 1
How well did the OD consultant prepares for the meeting with Denton? Would you have done anything differently?
Question 2
In the discussion between the OD consultant and Denton, what was effective and ineffective about the consultant's behavior?
Question 3
How effective was the contracting process described in the last part of the case? What is the scope and clarity of the agreement?
Question 4
How would you design the upcoming retreat?
References
1. ANDERSON, D. L. 2009. Organization Development: The Process of Leading Organizational Change, SAGE Publication Ltd.
2. CUMMINGS, T. G. & WORLEY, C. G. 2008. Organization Development and Change, SOUTHWESTERN CENGAGE Learning.
3. GALLOS, J. V. & SCHEIN, E. H. 2006. Organization Development: A Jossey-Bass Reader Jossey-Bass Business and Management
4. ROTHWELL, W. J., STAVORS, J. M. & SULLIVAN, R. L. 2009. Practicing Organization Development: A Guide for Leading Change, Pfeiffer.