Kelly Tarlton:
Paper instructions:
Criteria Description:
1. Situation: Context, situation, problem, investigation method.
2. Solution: How the Solution Solves the Problem
3. Evaluation: How appropriate is the recommend solution
4. Recommendations: Future work or Implementation
5. Appendixes: Bibliography
What To Do:
Read Case Study Attached below (“Kelly Tarlton”)***
Answer four questions……
1. How might Kelly Tarlton’s increase visitor numbers and yet avoid additional queuing problems?
2. What Strategies might Kelly Tarlton’s use to increase capacity at the aquarium given the constraints outlined above?
3. How do changes in the eternal environment affect Kelly Tarlton’s operation?
4. Why is service quality so important to at Kelly Tarlton’s?