Case study - hot coffee at mcdonalds


Case Study:

Question 1: Business Honors

Read Case: Hot Coffee at McDonald's. Next, watch the video titled, "Woman Burned by McDonald's Hot Coffee, Then the News Media | Retro Report | The New York Times" (12 min 17 s), located at

https://www.youtube.com/watch?v=pCkL9UlmCOE.

After reviewing the video and case study, choose two of the five questions located at the end of the case. Formulate your response and post to the Week 5 discussion. Respond to a peer who answered at least one different question than you did.

Question 2: "Owning the Market" Please respond to the following:

Identify a company in your local or generalized area that you would classify as a monopoly. Explain the key reasons why you classified the company as a monopoly, and state how the company operates relative to at least two characteristics of that particular market.

Question 3: Financial Discussion

VIDEO: 60 Minutes - Inside the Financial Crash - https://www.youtube.com/watch?v=FMt_ZczGmEU

After watching the Inside the Financial Crash video, how did this financial crash impact you, your family, a career you may have been laid-off from, and/or someone you know that were affected?

 

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Business Management: Case study - hot coffee at mcdonalds
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