case study a bumpy road for toyota is toyotas


Case Study: A Bumpy Road for Toyota

  1. Is Toyota's focus on quality consistent with the Lean philosophy? Can a firm actually follow the Lean philosophy without having a strong quality focus? Explain.
  2. Who are the "coordinators" referred to in the article? What role have they played in educating Toyota's workforce in promoting the TPS (Toyota Production System) philosophy? Why are they so hard to replicate?
  3. According to Hajime Oba, what is wrong with Detroit's approach to Lean? Based on your understanding of American auto manufacturers, do you agree or disagree?
  4. There is an old saying "Haste makes Waste." How does this apply to what is happening in the Georgetown plant? What is Toyota doing about it?


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