Case scenario-introducing expert systems at the corporation


Read the case scenario: Introducing Expert Systems at the Corporation by Jay Liebowitz, George Washington University, USA and answer to the following questions:

Question 1. The Corporation was in a chaotic state due to the acquisition of a large company. Was it worthwhile introducing a new technology into it under these trying times?

Question 2. How can the consultant gain better support from the new vice presidents of development and manufacturing?

Question 3. What could you have done differently to get funding for the expert system prototype project?

Question 4. How could the domain expert in configuration control have helped to get funding for the expert system?

Question 5. How could the users of the eventual expert system (sales representatives and configuration analysts) have been more active in starting the project on expert configuration system?

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