Case: Fast Food Feast
Visit at least two different fast-food restaurants that make hamburgers. For example, in the United States McDonald’s, Wendy’s, and Burger King are good choices. For some of you fast food junkies, this will not be difficult; vegans may have to take a friend for product testing. Observe the basic operational differences between these stores. Note the differences in the following processes:
Q U E S T I O N S
Question 1 How are in-store orders taken?
Question 2 Are the hamburgers prepared to order, or are they prepared ahead of time and delivered from a storage bin?
Question 3 How are special orders handled?
Question 4 How are the hamburgers cooked?
Question 5 How are the hamburgers assembled?
Question 6 Is a microwave oven used in the process?
Question 7 How are other common items, such as french fries and drinks, handled?