Discussion:
Review the case study on Sate Auto License Renewal and prepare a comprehensive case summary.
Your case summary must include each of the following requirements:
Summarize the relevant background information from the case.
Identify the business problem or challenge that the organization faces.
Comment on the appropriateness of the actions taken by the organization.
Provide at least two recommendations that would improve efficiencies. Base your recommendations on the weekly chapter content.
Answer the discussion questions at the end of the case in the text.
And,Response to the following Discussion Questions:
I. What is the maximum number of applications per hour that can he handled by the present configuration of the process?
2. Hoo many applications can be processed per hour if a second clerk is added to check for violations?
3. If the second clerk could be added anywhere you choose (and not necessarily to check for violations, as in Question 21, what is the maximum number of applications the process can hantilemes the new configuration?
4. How would you suggest modifying the process to ak 120 applications per hour? What is the cost per applieation0(0, new configuration?