Case: Johnson Toy Company. The research question is how can Johnson toy improve reverse logistics in the organization? 1100 words in APA format a. Propose a policy for handling returns Johnson Toy Company should adopt. Be certain to list circumstances to allow exceptions. b. Based on the policy above, develop instructions for the Johnson Toy Company distribution and accounting departments with respect to their roles and procedures in handling of returns. c. Until the policy you recommend takes effect, how would you handle the immediate problem of retailers wanting to return unsold Jungle Jim the Jogger dolls?