Can you think of an example where you used that style and


1. Which conflict handling style(s) do you tend to use most often?

2. Can you think of an example where you used that style and it was effective? What about an example where it was not effective?

3. How can this knowledge of conflict handling styles improve your relationships with others (in the workplace or other spheres of life)?

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Operation Management: Can you think of an example where you used that style and
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