I have advocated the use of a checklist as the acceptance test procedure for establishing that the project is finished. What other type of acceptance test procedure might you suggest? Be specific.
Can you suggest a cost/benefit approach to selling management on the value of the post-implementation audit? Be specific.
The post-implementation audit is vitally important in improving the practice and process of project management, yet it is always so difficult to get senior management and the client to allocate the time to authorize and participate in these audits. Knowing that, what would you as project manager do to help alleviate this problem?