1. Can you share 3 theoretical concepts or theories you applied to capsim (Business Simulations and Assessments Applications) during the simulation? How?
2. How are digital communication devices (cell phones, e-mail, and websites) affecting the communication process? Describe both the advantages and the dis- advantages of these three devices over traditional communication methods, such as face-to-face conversations, written notes, and phone calls.
3. What is quality? Why is it important to an operation?