Explain how some of the tools (e.g., flowcharts, histograms, etc.) can be used to determine whether supplier quality is at the desired levels. Why would it be important for an organization to have a standard way of looking at (and evaluating) supplier quality relative to process management? Can you name and explain few areas of process management focus( i.e., planning / administering the activities, identifying opportunities for improving quality, operational performance, and/or customer satisfaction?