Using either the T-test or Z-Test calculate the correlation coefficient using the following values presented below.
Once you have completed your calculation, discuss the following:
Is there a statistically significant correlation between customer service attitude scores and number of overtime hours?
State the research question and testable hypothesis.
|
Customer Service Attitude Scores
|
OT Hours
|
|
5
|
1
|
|
10
|
6
|
|
5
|
2
|
|
11
|
8
|
|
12
|
5
|
|
4
|
1
|
|
3
|
4
|
|
2
|
6
|
|
6
|
5
|
|
1
|
2
|