Businesses are interested in AI because of the characteristics it offers that no other systems type offers. That is AI ability to:
a. Preserve Intelligence and Knowledge: Computers don't quit the job on a moment notice ( they just crash at unexpected times).
b. Store Information for Access by a Wider Group than may be Possible with a Human: You can pass computer information around much easier than you can a person.
c. Create a Mechanism to Supplement Humans in Dangerous Repetitive And Physical situations: You can use AI systems for building security.
d. Eliminate Monotonous Jobs: Many factories are replacing humans with computer ( robots ) to complete boring repetitious tasks.
e. Suggest Solution that were Used in Similar Situations: Yes the local human expert can advise you on how the job was accomplished last year but the computer is accessible to a wider range of people.