Business information system case-ERP Implementation
What is an ERP system?
• Develop a Capability Map for Natural Springs prior to the ERP implementation. Limit your attention to identifying the business model, financial and customer-focused performance objectives associated with this business model and the organizational capabilities most critical for executing this business model. Then, identify which of the value disciplines (operational excellence, customer intimacy or product leadership) is best representative of natural Spring’s business model. Explain your reasoning by making use of your Capability Map.