Human Resources and Management Assessment
Question 1: a) Explain the concept of outsourcing as well as its associated risks, using your own words.
b) Research and identify an organisation which provides recruitment services. Include a brief overview of the provider's available services, in your own words, and explain when and why Citistores might consider outsourcing its recruitment processes to this organisation.
Question 2: If Citistores was to recruit for a new HR Manager, which psychometric tests and skills tests would you recommend including? Briefly describe at least three tests you have identified as suitable, using your own words. Explain the relevance of each of the three tests you have recommended, as part of the selection process for this role.
Question 3: Research examples of software packages or applications that can be introduced and used at Citistores, to assist with improving the efficiency and effectiveness of its recruitment and selection processes. In your own words, provide an overview of the functionality and benefits of one of the packages and explain how it might be useful for Citistores in managing the recruitment and selection processes.
Question 4: a) Describe the purpose of employee contracts and industrial relations.
b) Explain why terms and conditions of employment are an important aspect of recruitment.
Question 5: You have received an enquiry from a new employee, Rex, who is unsure about the purpose and process of the probation period for new employees, and is unclear on what role the manager should be playing during this time.
Draft a professional response to Rex, via email and:
- outline the intent of the probation period
- include details on the benefits of probation periods to the employer and the employee
- explain the steps that manager needs to follow with their new employees, from the beginning to the end of the probationary period
- include the manager's responsibilities during this time
- provide information on the role of the employee during their probationary period
- explain the range of documentation that is required to be completed to support the probation process
- explain your role in the process, as the HR practitioner.