Bright Road Healthcare System is experiencing financial problems like insurers with late payments, Medicare patients with high readmission rates within 30 days (lost Medicare reimbursement), high staff turnover increasing costs, and low admissions to its obstetrics service. The student will carefully consider options that will improve the financial position of the healthcare system by addressing the negative trends experienced by the organization. The students will prepare a formal recommendation on changes that can improve the operational and financial performance of Bright Road to the Chief Administrative Officer.