Assignment
There are a number of reasons why communication falters in organizations. The communication channels may be inadequate, the individuals communicating the message may not be properly trained, or there may be language barriers that cannot be overcome, such as speaking different languages or not understanding the local culture. In such circumstances, strong and flexible communication skills become an integral component of a leader's skillset. The following discussion activity will elaborate and reinforce the need for managers to develop a specific set of skills to be utilized in the change process.
Respond to the following:
• Briefly describe the four skills involved in engaging others in the change process.
• Examine how these skills affect the delivery and impact of a leader's message during the change process.
Post your primary response. Read any postings already provided by your instructor or fellow students. Remember to read the feedback to your own major postings and reply to it throughout the module. Each post should be 100-150 words and written in your own words. All quoted text must be cited using APA format (6th edition).