1. Briefly define and explain the significance for public administration of the following terms:alienation; hierarchy; legitimation; time and motion studies; POSDCORB; the Hawthorne Experiments
2. What features of classic, structuralist and humanist theories best explain the relationship between managers and workers in organizations? Why?
3. Do contemporary theories of public administration promote participation by ordinary bureaucrats in the decision-making process of government organizations, or do they simply rationalize authoritarian control by management?