Lesson : Create a Patient
Information Booklet ( Braincancer) : At a minimum include the following:
1. List of regular office hours
2. Special services offered
3. Procedures for:
a. Making appointments
b. Prescription refills
c. Procedure for processing medical insurance forms
d. General statement about fees (i.e. is payment expected at the time of delivery of services)
e. Brief information about the providers and staff and contact information for the office manager, billing officer and patient educator
f. What to do in case of emergency
g. 24 hour emergency telephone number
h. Access information for patients with disabilities.
i. Community resource list based on your patients specialty needs ( Brain cancer)
j. Office phone number where more information is available.