PURPOSE
Assessment Task is designed for you to demonstrate your knowledge about Complying with organizational requirements in a personal services environment
ASSESSMENT TASK
1. Please list three (3) of the Acts that are specific to discrimination including the year:
2. Give five (5) examples of topics covered in the hairdressing and beauty award:
3. Please give a brief description of the primary function of trade unions for hairdressing and beauty employees.
4. Where can you access current information on employee and employer rights and responsibilities?
5. List the ten (10) minimum National Employment Standards:
6. Please give a brief description of what ‘unfair dismissal' means.
7. Please give five (5) examples of a protected attribute in relation to discrimination/equal opportunities:
8. Please give two (2) examples of bullying in the workplace:
9. Give three (3) examples of how you can maintain a high level of personal hygiene and apply with the dress code at work:
10. Give three (3) examples of a work related quality that is taken into consideration when making a merit-based decision:
11. What is the difference between personal/carer's leave and compassionate leave?
12. What is the maximum penalty for an individual and/or corporation for unlawful discrimination?
13. Please give a brief description of what a job description is and list three (3) employment requirements that it may include:
1 A salary range
2 Skills
3 Qualifications
14. List five (5) pieces of information that may be contained in a staff handbook:
15. What workplace document will provide you with information on the terms and conditions of your employment?
16. What are the key roles, responsibilities and organisational requirements for each of the following industry staff?
Roles
Beautician, beauty and spa therapists
Nail technician
Make-up artist
Hairdresser
Supervisors/managers
17. Write a brief description of how you would implement ways to display effective work habits, support your team and the salon you work in for the following situations in the workplace:
Display a helpful manner that is not discriminatory to clients.
Enhance level of assistance offered to team members.
Meet all reasonable requests and complete task in the designated timeframes.
Seek assistance from your team members or supervisor.
Plan and organize daily activities within your scope of responsibility.
Clarify workplace instruction and organizational requirements with your team or supervisor.
Contribute to a safe and sustainable workplace.
Comply with duty of care.
Act promptly on instruction.
18. You are required to view the roster below and answer the following questions to demonstrate you can interpret and understand rosters.
(a) The salon has three beauty rooms in total. There are three facial appointments booked for 11am on Saturday. Are there enough beauty therapists to service the clients?
(b) How many hours a week does Kate work minus her half hour break each day?
(c) Jamie is a full-time employee required to be rostered on for 38 hours; has she been allocated enough hours on the roster?
(d) How many more hours does Jamie need to make up 38 hours?
(e) Who do you speak to if you need to amend details on the roster?