Better business bureau


In 2008 Better Business Bureau settled 75% of complaints they received (USA Today, March 2, 2009). Suppose you have been hired by the Better Business Bureau to investigate the complaints they received this year involving new car dealers. You plan to select a sample of new car dealer complaints to estimate the proportion of complaints the Better Business Bureau is able to settle. Assume the population proportion of complaints settled for new car dealers is .75, the same as the overall proportion of complaints settled in 2008.

a. Suppose you select a sample of 450 complaints involving new car dealers. What is the standard error of the proportion? (to 4 decimals).

b. Based upon a sample of 450 complaints, what is the probability that the sample proportion will be within .04 of the population proportion (to 4 decimals)?

c. Suppose you select a sample of 200 complaints involving new car dealers. What is the standard error of the proportion? (to 4 decimals).

d. Based upon the smaller sample of only 200 complaints, what is the probability that the sample proportion will be within .04 of the population proportion (to 4 decimals)?

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Basic Statistics: Better business bureau
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