Bernard koch was president of united corporation a closely


Multiple-Server Waiting Line - Queuing Analysis (please show excel w/formula)

If A (arrrival rate) = 8 customers/hr

U(service rate) = 12 customers/hr

and C (the number of servers) = 2

1. What is L (average number of customers in the queuing system)

2. What is W (averate time customer spends in queing system - waiting abd being served)

3. What is Lq (average number of customers in the queue)

4. What is Wq (average time a customer spends in the queue, waiting to be served) 5. What is Pw (probabitlity that a customer arrving in the sysem must wait for service)

5. What is P0 ( probability of 0 customers in queue)

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Operation Management: Bernard koch was president of united corporation a closely
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