Benefits of a diverse workforce


Task:

Scenario:

Imagine you work for a US-based firm and are partnering with a team of workers stationed in a progressive Middle Eastern country. The team's purpose is to develop a modern marketing campaign for a financial services customer. Their goals include completing the campaign design on time, satisfying the customer, and integrating the expertise represented by employees in each country to deliver a quality product to the client. The team is on a strict deadline and reputations and bonuses are at stake.

In this country, there is very little separation between a workers religious beliefs, family, and work. Your team is on a strict deadline, and bonuses are at stake. The local employees take a midday break for two hours for prayers every day. Friday is a religious holiday, which begins at sundown on Thursday and continues through Friday. Saturday is considered a regular day off and they do work on Sunday. The project is due on Monday morning, and the other employees are resentful for having to work overtime.

Assignment:

Benefits of a Diverse Workforce

Communication is of utmost importance in diverse teams. How a manager approaches a situation can determine the future direction of teamwork and ultimately the level of success achieved. When communicating with diverse teams, whether verbally, via e-mail, or in writing, managers need to consider the potential reactions as well as the intention of the message.

Review the scenario and the discussion of possible HR actions. Based on the review, make a 3-4 page memo to the project teams addressing the following:

• Remind both managers and employees of the benefits of a culturally diverse workgroup.

• Make recommendations on how to avoid scheduling issues due to the religious observance.

• Explain how you arrived at your decision using relevant academic references.

• Justify your suggestions by using empirical evidence and reference to any applicable laws.

Use Apply APA standards to citation of sources.

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