Question 1:
Government is frequently criticized for being managed by meetings and committees. Discuss and illustrate the official roles of chairperson, the secretary and of members before, throughout and after formal meetings.
Question 2:
a) Contrast rational and non-rational models of the managers as decision-makers.
b) Measure the disadvantages and advantages of group decision-making.
c) What is an effective group size and why is this so?
Question 3:
(a) The procedure of adapting policy to make it work at the operational level of organisation has been described as ‘street-level bureaucracy’.
Recognize four (4) features which characterize the behaviour of street-level bureaucrats.
(b) Policy outcomes are always conventional throughout policy-implementation. Discuss and explain.
Question 4:
(a) One of modern approaches employed in the public sector to bring about change is to make employ of consultants. What are the pros and cons of using internal and external consultants?
(b) Why is the team approach (of external and internal consultants) a practicable alternative to bring change in the organisation?