1. Based upon your reading of the literature associated with the House of Quality concept, the final step in using the House of Quality involves identifying those technical features that meet any of the following criteria except:
a. the strongest relationship to customer requirements.
b. the highest quality.
c. poor competitive performance.
d. strong selling points.
2. Which of the following is not supported by Japan's Genichi Taguchi?
a. Tolerance optimization
b. Goal-post model
c. Quadratic loss function
d. Monetary expression of variation
e. Sunk cost minimization
3. The specifications for an automobile part (in inches) are 10.00 ± 0.15, and the Taguchi loss function is estimated to be L(x) = 9,300 (x - T) 2. Determine the estimated loss per part if the concerned quality feature has an actual value of 10.20 inches.
a. $37200
b. $93000
c. $372
d. $93
e. $9