Based on the past year patient grievances which identified


Based on the past year patient grievances which identified significant staff attitude issued in the ED, the VP for service excellence at Brownsville Community Hospital has decided the ED needs improved teamwork. He tasks you with finding an evidence based intervention. Which cost effective, evidence based educational programs will you recommend to address these issues? Provide a rationale for your recommendations.

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Operation Management: Based on the past year patient grievances which identified
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