1. Based on the information given, how well did Little Tokyo Service Center follow the development planning process described in Figure 9.3? Which elements of that system, if any, were missing?
2. Imagine that LTSC has called you in as a consultant before Watanabe is to start his sabbatical. The agency has asked you to help obtain the maximum developmental benefit from the sabbatical arrangement. How would you recommend that Watanabe, the board of directors, and the second tier of management proceed?
3. Keeping in mind that an agency like LTSC would have limited funding and just a few senior managers, suggest two additional development activities that are likely to be most beneficial to the organization, and explain why you chose them.