Assignment:
Your message of June 18 has been given to me to answer. We regret that you were inconvenienced by receiving an incorrect invoice. We have used netPost to transmit visa invoices for eight years, and this is the first time that invoices were sent to the wrong recipients. We take what happened very seriously, and we are changing our procedures to avoid similar errors in the future. We can assure you that the revised invoice you will receive in two days is now correct. You may use your account again.
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.