At Zappos, job design involves developing jobs that workers will like. Which of the following aspects of job design involves shifting or cycling employees from one job to another in order to reduce boredom and increase employee interest and skill development?
Job rotation
Job enrichment
Job simplification
Job enlargement
Job specialization
At Zappos, the line of authority that extends from top level executives like Alfred Lin down to the lowest levels within the organization is called the
strategic plan.
chain of delegation.
grapevine.
organization chart.
chain of command.
After jobs are designed, they must be organized in a process called
rotation.
specialization.
departmentalization.
centralization.
organization.
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