Assume you have been hired by me to work in the management department of a major retailer, such as Wal-Mart. We are having trouble with some colleagues in our organization. They are not getting the job done even with a great deal of hand-holding. Others are resistant to changes we have been trying to implement. Still others whine and complain no matter what is happening. Write me a memo explaining what you think we should do to try to improve these employees' behavior? Be sure to explain which organization behavior topics are most relevant and why.