1. My company is in the business of making custom computers and these computers are extensively tested to ensure they function before they are shipped to the customer. Considering this extensive testing process, I do not believe the company will have anything to gain from being ISO 9000 certified. What do you think?
2. Assume that your company employees assemble computer desks on an assembly line and are paid by the hour. How would you classify these labor costs: Variable, Mixed, Step or Fixed Costs? Please defend your classification.