Assignment: Conflict Resolution-Interview
"MAKEUP A PERSON TO INTERVIEW"
For this assignment:
• Select and interview a professional who deals with conflict.
• Ask this person to share his or her experiences mediating a difficult conflict situation by answering the following questions:
o Who was involved?
o What happened?
o What obstacles were experienced?
o What approach was taken to influence others?
o What and how was power demonstrated?
o What were the outcomes of the power plays?
o Was trust an important factor? How so? What seemed to keep trust from building?
o What risks and trade-offs were evident in the conflict resolution?
• Prepare a response that describes:
o The focus or general construct of the conflict
o Your strategy for analyzing the conflict
o The macrofactors (leadership, trust, and power) and the microattributes (values, personality, conflict style, and emotional intelligence)
o How the two types of conflict (interpersonal and group to group) were present
o Your conclusions about the nature of leadership in conflict resolution
o Whether your discoveries from this exercise would alter the conflict resolution model you created in an earlier module and why or why not