Assessment Development at Valtera" describes how Valtera developed an assessment system to enable its retail merchandising client to hire better employees to enhance the execution of its low-cost and high-service strategy. Reread the "Assessment Development at Valtera" and answer the following questions:
- What other measures do you think could be considered for the job given the company's high-service quality goal? Why?
- If you applied to this company and were tested on reading, math word problems, situational judgment, and personality measures for a retail sales position, how would you respond?
- Would you think that these methods were fair? Why?