Questions:
• Based on your review of the Learnscape scenario titled "Learnscape 3: Recover and Retention", explain the fundamental reasons why brands do not exist in isolation but do exist in larger environments that include other brands. Provide two specific recommendations or solutions that help the health care facility in this scenario improve patient satisfaction.
• Assess the value of Lederer and Hill's Brand Portfolio Molecule when used to understand brand relationships. Provide at least two specific examples of strategic or tactical initiatives within a health care organization.