As you learned in this lesson, Voice over IP (VoIP) is a collection of related technologies, protocols, and techniques used to deliver voice communications using IP networks.
VoIP can operate on scalable networks and provides nearly the same experience to the user as the regular Public Switched Telephone Network (PSTN) or POTS network.
For this discussion, explore the advantages and disadvantages of VoIP, and how they factor into business concerns in today's networking environments.
Be sure to list your references at the end of your post.