As we study the different quality programs this week we


As we study the different quality programs this week, we should begin to gain a basic understanding of both TQM and Six Sigma. I'm going to ask you to describe each IN ONE WORD. So:

What one word best describes Six Sigma?

What one word best describes TQM?

By answering this question (two words) you will receive participation credit. What an easy way to satisfy one of your six posts.

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Operation Management: As we study the different quality programs this week we
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