As part of an effort to promote diversity within his


1. _______ is a set of beliefs and values shared by members of a given group.

A. Beliefs

B. Culture

C. Ethnicity

D. Nationality

2. The modern understanding of _______ emphasizes achieving a workforce that reflects the social environment surrounding an organization, rather than focusing primarily on equal opportunity in hiring and promotion.

A. diversity

B. connectedness

C. demographics

D. corporate social responsibility

3. As part of an effort to promote diversity within his organization, GianLuca is examining the secondary dimensions of diversity, which include factors such as

A. race and religion.

B. age and race.

C. gender and ethnicity.

D. income and education.

4. At which level of Kohlberg's model of moral development are moral reasoning and values based on personal needs?

A. Instrumental

B. Preconventional

C. Terminal

D. Conventional

5. The _______ view suggests that heredity and the environment interact to influence the development of individual differences.

A. terminal values

B. instrumental values

C. differential

D. interactionist

6. Which of the management functions involves presenting, explaining, selling, and defending the work unit's activities to the supervisor in the agency and to persons and groups outside of the agency?

A. Representation

B. Coordination

C. Interpretation

D. External awareness

7. As a generational group, _______ primarily value flexibility, choice, social consciousness, tolerance, and openness.

A. Baby Boomers

B. Millennials

C. Baby Busters

D. Traditionalists

8. A review of Emilio's job performance reveals that he is practical, efficient, and concerned with obtaining results. According to Reddin's Personal Values Inventory, these qualities suggest that Emilio is

A. human oriented.

B. industry oriented.

C. power oriented.

D. achievement oriented.

9. While studying the Big Five dimensions of personality, Liza discovers that _______ is most strongly correlated with job performance.

A. introversion

B. agreeableness

C. emotional stability

D. conscientiousness

10. Most adults remain at the _______ of moral development, valuing conforming to social standards and respect from others.

A. terminal

B. social

C. postconvetional

D. conventional

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Operation Management: As part of an effort to promote diversity within his
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